The Senn Studio
Last updated: 28 October 2026
This notice explains what personal information The Senn Studio collects through our website, forms, calls and emails, why we collect it, how we look after it, and the choices you have.
The Senn Studio Ltd, registered in England and Wales, company number 17505713. Registered office: 20 Wenlock Road, London, N1 7GU.
We’re responsible for your information as the “data controller”.
Contact: [email protected]
When you use one of our free tools or download a report (for example the Start Clean Score, the Missed Booking Calculator or the Revenue Leak Report), we collect your name, email address, business name, and the answers you give.
When you book a call with us, we collect your name, email address, phone number, the date and time you choose, and anything you add to the booking form.
When you buy from us, we collect your name, email address, billing details and what you bought. Card payments are handled by our payment provider; we never see or store your full card number.
When you become a client, we collect the information you give us in your brief so we can do the work: for example your business details, your story and wording for your pages and emails, your brand files and photos, and access to accounts you choose to share with us (such as your domain).
When you visit our website, the platform that runs it records basic information about your visit, such as which pages you viewed and when, and links it to your contact record if you fill in a form. See “Cookies” below.
When you contact us by email, WhatsApp, social media or phone, we keep the messages.
We mainly collect information directly from you. Occasionally we may find your public business contact details (for example on your website or LinkedIn) when contacting businesses we think we could help.
| What we do | Our lawful basis |
|---|---|
| Send you the tool results, report or emails you asked for, and occasional updates and offers from The Senn Studio | Your consent, given when you sign up. You can withdraw it at any time using the unsubscribe link in every email, or by emailing us. |
| Arrange calls: confirm bookings, send reminders and follow up | Taking steps at your request before a contract |
| Deliver the work you’ve bought: build your pages, emails and systems | Contract |
| Take payments and keep accounts and tax records | Contract and legal obligation |
| Keep a record of who we’ve spoken to and where each conversation is up to; contact businesses at their business address about our services | Legitimate interests: running and growing a small business, kept to what’s needed. You can object at any time. |
| Reply to your messages | Legitimate interests |
We don’t sell your information.
AI tools. We use AI writing and productivity tools to help draft copy, organise information and build systems for clients. When we do, we use business-grade services that don’t use client information to train their models, and a person (us) reviews everything before it’s used.
We use trusted service providers who only use your information on our instructions:
We’ll only share your information with anyone else if the law requires it, or with your agreement.
Transfers outside the UK: some of these providers store or process information outside the UK, including in the United States. Where that happens, they protect it using safeguards recognised under UK law, such as the UK International Data Transfer Agreement or the UK-US data bridge.
If you’re a client and we build or run systems for you, those systems may hold your own customers’ information. In that case you are the data controller for it, and we act on your instructions as your processor. That’s covered in our client agreement, not this notice.
Our website uses cookies and similar technology.
We’ll ask for your agreement before using non-essential cookies. You can change your mind at any time by clearing cookies in your browser.
You have the right to:
To use any of these rights, email [email protected]. There’s no charge, and we’ll reply within one month.
If you’re unhappy with how we’ve handled your information, please contact us first and we’ll do our best to put it right.
You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint, or 0303 123 1113.
We may update this notice from time to time. The date at the top shows when it last changed.
The Senn Studio Ltd · Registered in England and Wales, company number 17505713 · 20 Wenlock Road, London, N1 7GU · [email protected] · Registered with the Information Commissioner's Office (ICO), registration number ZC285253